The
total price displayed on the Site includes all applicable government
taxes.
You
are required to pay the entire amount prior to the confirmation of your
booking.
Refund
of No Show or Partially utilized Flights must be claimed within 30 days of
travel date.
Refund
against No Show & partially utilized ticket is as per airlines terms
and conditions and could take up to 90 days.
To
avail of infant fares, an infant must be under 24 months throughout the
entire itinerary you are booking. This includes both onward and return
journeys. If the infant is 24 months or above on the return journey,
you'll need to make a separate booking using a child fare.
Infants
must be accompanied by an adult at least 18 years of age.
All
Tickets/Bookings issued to the customer shall additionally be governed
under the terms and conditions as laid out by the respective Airlines.
We
recommend user to refer airlines terms and conditions before booking the
ticket.
By
accepting our booking terms, user is also agreeing to terms &
conditions of the respective airline.
Convenience
fee charged by Trip My Buzz Private Limited are Non-Refundable.
Partial
Cancellation of Round trip Fares & Friends & Family Fares are not
permitted by airlines.
All
statutory taxes, surcharges and fees are to be paid by the passenger, as
applicable on the date of travel
Flight
schedules and timings are subject to regulatory approvals and change(s).
Most
airlines do not permit infants younger than 7 days. For more information,
please get in touch directly with the airlines.
As
per airline policy, unaccompanied minor passengers are required to carry
specific supporting documents. Please contact the airline directly for the
same.
Check-in:
As
per the airline rules, the standard check-in time begins 3 hours before
departure for domestic flights.
For
International flights, the check-in time is 4 hours before departure.
The
passenger needs to check-in at least 60 minutes prior to departure else
will be considered as a no show.
Infants
must have valid proof-of-age documents showing that the infant is less
than two years old.
To
avail of infant fares, an infant must be under 24 months throughout the
entire itinerary you are booking. This includes both onward and return
journeys. If the infant is 24 months or above on the return journey,
you'll need to make a separate booking using a child fare.
Infants
must be accompanied by an adult at least 18 years of age.
Valid
Government issued Photo Identification must for Checking-in.
For
International travel, Passport and related travel / visa documents is
mandatory.
Reschedule Policy:
Every
booking made on Trip My Buzz Private Limited is subject to Reissue charges
levied by the airline, which may vary by flight and booking class.
If
you reissue your booking, you will also be charged the difference in fare,
if any, applicable reissue penalty when the reissue is made. However if
the new fare is lower than the Original fare, difference in the amount
will not be refunded, but the rebooting charges as applicable will be
collected.
In
addition to the airlines reschedule charges, Trip My Buzz Private Limited
charges a reschedule handling fee of INR 300 per passenger per sector.
Depending
on the airline's policy, some booked fares may not be amended /
rescheduled.
Bookings
made through us, can also be rescheduled by calling up the respective
Airline Call Center directly.
For
any reschedule related to multi-itinerary reservations, you can email us
at admin@tripmybuzz.com
Cancellation Policy:
Every
booking made on Trip My Buzz Private Limited is subject to cancellation
charges levied by the airline, which may vary by flight and booking class.
Some
booked fares may be non-refundable per the specific airline's policy.
Online
cancellations: Cancellations can be made online by Visiting My Booking
Section on the website.
Offline
cancellations: We also accept cancellation requests through email admin@tripmybuzz.com.
Trip
My Buzz Private Limited cancellation charges: In addition to the airline
cancellation charges, Trip My Buzz Private Limited will charge INR 300 per
passenger per sector for each cancellation.
Only
cancellation requests made online or email (For emails travel date must be
more than 6 hrs.) shall be entertained. Trip My Buzz Private Limited shall
not be liable to entertain any cancellation requests made through any
other medium.
If
you have done a 'Web Check-in' with the airline, please ensure you web
check-out yourself before placing the cancellation request. Trip My Buzz
Private Limited will not be able to process the refund for the same and
will not take any responsibility for the same.
Refund Policy:
It
is mandatory to contact Trip My Buzz Private Limited for all refunds, as
the airline will not be able to refund your tickets booked at Trip My Buzz
Private Limited.
All
cancellations made directly with the Airline need to be intimated to Trip
My Buzz Private Limited by Email or Phone in order to initiate the refunds
process.
Processing
times for cancellation and refund requests vary.
Convenience
fees paid at the time of booking is a non-refundable fee and same shall be
applicable on all cancellations including any partial cancellation
requests, even when ticket is directly cancelled with the Airline.
The
refund will be credited back to the same account from where the payment
was made.
On
the event of cancellation and refund of partially utilized tickets upfront
discount and promo code discount availed at the time of booking would be
deducted from the refund amount.
In
case, where the user has cancelled his/her booking directly with the airlines,
he/she will need to inform Trip My Buzz Private Limited with valid
documentation to initiate the refund process. It is advisable to contact
Trip My Buzz Private Limited within 48 hours of the cancellation request.
Any
Amount Paid towards Meal / Seat / Extra Baggage amount is non-refundable.
(Refundable only if the flight is cancelled by the airlines).
In
Case if the Airline Changes its policy after your booking is made, the new
policy will be applicable on all such previous bookings.
Trip
My Buzz Private Limited will be able to initiate customer's refund only
after receipt of refund from the airline.